Ordering parts

= List of orders =

Pour faire une commande, aller à la page commandes.

= Membership in the ordering parts working group =


 * Toby
 * Emory
 * Tobi
 * Mario
 * Roberto

= Policies =

Santrovelo is not a regular bike shop
SantroVélo is not a regular bike Shop, we do not compete directly with other bike shops since we do not have a store front. Our relationship/agreements with our parts suppliers are based on it. We order from them a limited range of common maintenance parts to keep in stock (i.e. Tires, chains, tubes, pads, cassettes etc.) we do do not provide a full range in stock of parts and accessories like commercial bike shops nor do we provide parts to 3rd parties and volunteers to resell or commercial bike builds. If ordering a part for personal use make sure it's the right part information that fits your needs since we cannot afford the shipping to return parts. (In doubt ask another volunteer)

Proposed new order placing process for supplier #1 (Babac only)

 * 1) If doing an order for the shop, calculate how many of a specific part should be ordered by checking how many of that part that the shop we have on hand. The ordering person will compare it the minimum charts in the SV handbook
 * 2) Locate parts number to order in appropriate catalogue or the part packaging itself.
 * 3) Click link to the ordering parts spreadsheet  Page des Commandes // Ordering page
 * 4) Enter parts to order along with relevant information (other fields of spreadsheet) * always enter your name in the YOUR NAME / TON NOM column for each part
 * 5) Note of importance when ordering ordering the correct part number and other info (if unsure ask another volunteer who knows more)
 * 6) In case of special order personal parts pay for order, with another volunteer as a witness and enter paid in the spreadsheet (the prices for volunteers are our cost plus all sales taxes).

Order placing process for supplier #2 (LTP)

 * 1) order is placed approx 3 times per year usually spring, summer and end of summer. Usually tires for the shop and sometimes parts for the volunteer mechanics. NO returns allowed with LTP (It's too expensive too ship back).
 * 2) 1 week before placing order the person handling the order will post a notice in Slack under the orders/purchasing channel letting volunteers know when the order will be placed (reply before due date to the person handling the order by communicating directly with him/her using the Slack direct messaging).

Can we order from Schwalbe?
Anybody know how to order from the Schwalbe catalog? On 6 July 2016 Fabrizio asked if he can order a tire that is not found in the other catalogs.


 * Answer: we can only order Schwalbe products that Babac and LTP carry, we cannot order directly from Schwalbe catalog.

Responsibility of person managing the order
2 days before the ordering date (listed as title of the spreadsheet) person handling placing of the order will:
 * 1) change sheet to read only (except for price column)
 * 2) send an email out to the velo-list letting people know when the order will be placed
 * 3) make any corrections for order
 * 4) make a new spreadsheet for the next order

At end of day on the ordering date person handling the order will place order.

= Institutional memory about parts =

Blacklist
There are a few things we don’t buy because they are of shoddy quality
 * Park Tools brand cable cutters. Buy Hozan instead
 * Park Tools chain tool pins.
 * Anything that is small, bendable, needs to be sharp, etc. is bad from Park Tools
 * 26inch tires with studs. Nobody wants them
 * Petroleum based lubricants if possible. For grease get super lube from Babac
 * do not order grease gun with refill from babac 62-240 - they break down after a few uses - buy a plastic syringe instead
 * do not order winter tires in the summer
 * fenders order qte 1 at a time

Whitelist
The Santrovelo handbook contains a table with parts that we order frequently.

= Réunions =

Please post agenda and minutes on separate pages:


 * Ordering parts working group meeting 29 Feb 2016
 * Ordering parts working group meeting 7 Mar 2016